Updates and FAQ
Questions, answers, tips and tricks for instructors navigating the remote teaching transition.
4.7.20: How to set Office Hours
4.7.20: Managing Zoom Meeting Security
The University is taking additional steps to ensure a safe and productive conferencing experience. The University has an enterprise contract with Zoom that includes Family Educational Rights and Privacy Act (FERPA) compliance.
Zoom has been updated for the University to enable additional security features. Please review this information before scheduling meetings and course sessions: https://its.uchicago.edu/secure-zoom-meetings/
FAQ, Links, and Info
This is information we have gathered while working together to support teaching continuity.
Q: Why is there is no Zoom link on the left side of my Canvas course?
A: You will need to enable Zoom in the Canvas course, which you can do by visiting the course site, clicking settings and editing the navigation menu. Check out the first section in the Zoom FAQ: https://teachingremotely.uchicago.edu/zoom-faq/
Q: I don’t see how to access pages in Canvas.
A: Like Zoom, the link to Pages is not enabled by default (though that doesn't mean you can't create pages!). To add it to the course navigation menu, see this site: https://courses.uchicago.edu/2019/03/22/customizing-your-canvas-course-navigation-menu/
A: go to pages, add content. then go to modules, select page. you don’t need to use both, you can use either and be done with it.
Q: How do I rearrange my modules in the Canvas Courses pages?
A: Click and drag by grabbing the column of dots on the left of the row.
Q: What is Speedgrader?
A: SpeedGrader is a grading tool in Canvas that allows you to move between submissions easily. For more info see https://community.canvaslms.com/docs/DOC-12774-415255021
Hypothesis: enables teachers to provide feedback on student annotations directly in Canvas SpeedGrader.
Q: is there a way to know if students have another window open instead of watching zoom?
A: Attention-tracking in Zoom Participants Panel, it will let you know if Zoom isn’t a student’s active window. However, this could mean they are taking notes in another application.
Q: Can you have use an iPad for the whiteboard feature while you have Zoom operating on your laptop?
A: Yes! You just have to connect your iPad to your laptop and select it as a screen. Connect your iPad to computer by cable, when you start your share, it comes up as an option.
Q: I can’t see where to click to annotate on Zoom whiteboard. Where is the icon?
A: the host sees it and clicks to activate. then it pops up for everyone. you can see screenshots of its location here: https://support.zoom.us/hc/en-us/articles/115005706806-Using-annotation-tools-on-a-shared-screen-or-whiteboard#h_b81dec21-449f-4f7f-8165-c0060911268f
See the last section on the following page: https://support.zoom.us/hc/en-us/articles/206476313-Managing-Video-Breakout-Rooms
Follow the instructions here to use a virtual background: https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background
Keep in Mind: Running a virtual background is a “processor intensive task” ie: demanding of your computer resources. Some machines will not manage that task.
New guidance for setting up secure Zoom meeting for classes and for general use. It also includes tips for managing meetings. https://its.uchicago.edu/secure-zoom-meetings/
One page overview of the Student/Instructor view in Zoom: https://cpb-us-w2.wpmucdn.com/voices.uchicago.edu/dist/0/236/files/2020/03/student-instructor-views.pdf
Panopto guide: https://panopto.uchicago.edu/panopto-guides/
Q: Is it possible to prepare a powerpoint in advance and then use panopto for voice recording to comment over it?
A: Yes, you can definitely do this by selecting the "Capture PowerPoint" option under Video Sources. For further details see: https://uchicago.service-now.com/it?id=kb_article&kb=KB06000895
Q: Does prerecorded video take up less bandwidth than live conferencing?
A: That depends on a few factors. If you upload videos to Panopto, Panopto will lower the resolution to accommodate lower bandwidth connections.
Zoom Authentication in Canvas
Zoom has simplified a setting within Canvas.
The instructions for creating authenticated Zoom course meetings are below.
To create a new authenticated course meeting in Canvas:
- In your Canvas course site, click on the Zoom navigation item to go to the Zoom page.
- At the top of the page, click the “Schedule a New Meeting” button.
- Enter the information about your meeting date, time, recurrence, and settings (see the FAQ for “What are the recommended settings for class meetings?”)
- In Meeting Options, be sure to check “Only authenticated users can join.”
To add authentication to an existing course meeting in Canvas:
1. Click on the Meeting Topic in your Upcoming Meetings tab on the Zoom page in Canvas.
2. On the Meeting Details page, scroll down to the bottom and click, “Edit this Meeting.”
3. Scroll down to Meeting Options and check “Only authenticated users can join.” Click the "Save" button to complete the change.